Terms & Conditions

• Product Exchange or Returns:

• Due to the nature of our products and adherence to hygiene considerations, we do not provide the option for product exchanges or returns to ensure the health and safety of our customers. Please exercise sufficient care in selecting items during your purchase.

• Showroom Visits by Appointment:

• For in-person viewing and examination of our products, you can visit our showroom by scheduling an appointment in advance. This step is taken to value your time, ensure the right selection, and maximize customer satisfaction in a calm and energetic space.

• Quality Inspection in the Showroom:

• We have facilitated the opportunity for thorough quality inspections of our products in the showroom. Customers can meticulously observe and evaluate the quality and details of products by visiting the showroom.

• Card Payments at the Showroom:

• Please note that card payments are not available at the showroom. Kindly settle your order in cash or plan for online payment methods before visiting the showroom.

1. Accurate Product Descriptions:

• We strive to provide accurate descriptions of each product so that customers can have the necessary details before making a purchase. Information such as material, dimensions, colors, and care instructions for products are specified on the website.

• Special Discounts and Offers:

• To attract customers and enhance the shopping experience, we organize discount programs and special offers. Customers can benefit from these discounts and exclusive opportunities. These promotions are communicated on Instagram and the website.

• Privacy Protection Policy:

• The protection of customer personal information is our priority. Personal information is securely stored and not shared with others.

• Customer Support Services:

• Our customer support team is ready to respond to any questions or issues that may arise during the purchase process and assist in their resolution.

• Customer Feedback:

• We highly value customer feedback. Your opinions and evaluations help us improve the quality of services and products.

• Loyalty Program and Rewards:
  • We have a loyalty program that allows customers to accumulate points and benefit from them in future purchases. This loyalty program will be communicated to customers upon its establishment.
• Order Shipping and Tracking Conditions:
  • Customers can easily track the status of their orders and receive shipping conditions.

We hope your shopping experience with “Seera Fashion” is enjoyable.